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Cabasho samaynta

Dukaan, alaab soo celinaya · Nura & Manager

In a shop, returning a productDukaan, alaab soo celinaya
Nura

Excuse me, I'd like to make a complaint.

Manager

I'm sorry to hear that. What's the problem?

Nura

I bought this laptop last week and it's already broken.

Manager

I see. What exactly is wrong with it?

Nura

The screen doesn't turn on. I've tried everything.

Manager

Do you have the receipt?

Nura

Yes, here it is. I'm sorry, but I'd like a refund.

Manager

I understand. We can offer you an exchange or a full refund.

Nura

I'd prefer a refund, please.

Manager

No problem. I'll process that for you right away.

Nura

Thank you for understanding. I appreciate it.

Manager

We apologize for the inconvenience. It should take 3-5 days.

Erayo muhiim ah

I'd like to make a complaint

Waxaan jeclaan lahaa inaan cabasho sameeyo

Marka aad cabasho samaynayso

I'd like a refund

Lacag celinta ayaan jeclaan lahaa

Marka aad lacagta dib u rabo

I'm sorry, but...

Waan ka xumahay, laakiin...

Marka aad si edeb leh cabasho samaynayso

Is imtixaan

1/2

Sidee baad si edeb leh cabasho u bilowdaa?

How do you politely start a complaint?